Shipping and Exchange
Delivery of Services
Our product is a digital SaaS platform. Therefore, no physical goods are shipped. Once a user completes the purchase or subscription process, access to our services is automatically activated on their registered account/email within a few minutes.If activation is delayed for any reason, users can contact our support team at [support@pikden.com ], and we'll resolve the issue promptly.Access and Account Delivery
After successful payment, the credits will be added to the user's account. The amount of credits will be visible in the user's account dashboard immdediately.All services are delivered digitally through our website or app, accessible from any compatible device.Exchange Policy
Since our services are digital in nature, we do not offer exchanges or replacements like physical products.However, if there is a technical issue or incorrect plan activation, we will review the case and may manually adjust or reassign access upon verification.Contact Information
If you have any questions about our Shipping or Exchange Policy, please contact us:Email: support@pikden.com